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RIGHT OF WITHDRAWAL AND RETURN 

RIGHT OF WITHDRAWAL AND RETURN – PURSUANT TO ART. 64 ET SEQ. OF ITALIAN LEGISLATIVE DECREE 206/2005 AS AMENDED ITALIAN LEGISLATIVE DECREE 21/14

SARA srl will guarantee the complete customer satisfaction. SARA srl refund the entire cost of the product that are returned by the customer is not worn, unused and undamaged, and accompanied by the invoice. The returns and changes will be accepted only if the label will remain intact and attached to the product, and return instructions are properly followed. You are entitled to withdraw from the agreement without providing any grounds and without any penalty within 15 days from receipt of the products. Products purchased online can not be refunded or returned in the shops. Delivery costs are not refundable.
The delivery costs for the return of products sold in Italy shall be borne by SARA srl if the shipment is made by courier BRT spa, otherwise they are charged to the customer and are not refundable. The delivery costs for the return of products sold outside the Italian territory are charged to the customer and are not refundable.  SARA srl reserves the right to refuse the return of those products that not in conformity with requirements listed above.

The delivery costs for the return of Products shall be borne by SARA srl if the shipment is made by courier BRT spa, otherwise they are charged to the customer and are not refundable.
The delivery costs for the return of products sold outside the Italian territory are charged to the customer and are not refundable.
SARA srl reserves the right to refuse the return of those products that not in conformity with requirements listed above.
To exercise the right of withdrawal, the customer must to fill out the form online, and ensure that the products are in the same condition in wich he received them with all the warranty seals still attached. Please send the products by an insured carrier in for track the shipment. SARA srl shall not be liable for the refund or compensation of those products that have been lost, stolen or damaged. If your return does not meet the terms and conditions listed above, it will be rejected and will not be refunded.

 REFUND

After you return the products, SARA srl performs all necessary assessments of their conformity with the conditions and terms set out herein. If the assessments have a successful outcome, SARA srl will send you e-mail confirmation that the returned products have been accepted. Whatever the payment method used by the Customer, the refund is activated by SARA srl as soon as possible and in any case within 30 (thirty) days from the date SARA srl became aware of the exercise of the right of withdrawal by the Customer subject to verification of the correct execution of the right of withdrawal and acceptance of the returned products.The refund will be made by bank transfer after notifying the IBAN of the beneficiary. If the recipient of the products specified in the order form does not correspond with the person who has paid for their purchase, SARA srl will in any case refund the purchase price to the person who made the payment if the right to withdraw is exercised.

 PRODUCT ID TAG

All products sold by SARA srl are provided with an ID tag attached, which forms an integral part of the article. You should try on the product without removing the ID tag since any products returned without them will not be accepted.